![]() ![]() ![]() In new user account, Office apps will run from scratch, and this will help us determine if the issue is with the user profile. If a user's specific information is corrupted, it may therefore could be the cause of the Office apps not working properly. In this case, please consider creating a new user account on mac (for test purpose only) and check if you still experience the same thing. Sometimes, a corrupt mac profile may create issues with applications. * Once complete conversation about this topic, kindly Mark and Vote any replies to benefit others reading this thread. Neha - * Beware of scammers posting fake support numbers here. Restart your Mac and open any Microsoft Office app to reactivate with your Office/Microsoft 365 subscription. Is it possible for you to verify with other students if they can sign into Office for mac on their mac devices without any error? This will help us confirm whether the issue is with the macOS or subscription. May I know from where you have installed Office apps on your mac? Please provide us with the screenshot of your Office 365 subscription page via this link. If it does have the above-mentioned service, please provide us with the following information for our better understanding: In the list of available services, see if it includes The latest desktop version of Office (please refer the screenshot below). Please check the subscription page via this link to confirm the license. From your post, I understand you have Office/Microsoft 365 education subscription that is provided by your school/college, you could use this subscription to edit the document on your mac in the past but now, it is not allowing to activate apps and it opens in view only mode. ![]()
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